Creating A Records for SBC Devices

It’s necessary to configure the Service Provider domain that is used by its’ customers for direct routing registered in Azure DNS, so that it can be configured by the UMP.

An A record should be created that points to the SBC site location FQDN. For example:

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EMEA SBC = emeasbc.audiocodes.be = IP of EMEA SBC

If the customer wishes to create a site that uses EMEA SBC, an A record similar to the following example should be created: emeasbc.audiocodes.co.il

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US SBC = ussbc.audiocodes.be = IP of US SBC

If the customer wishes to create a site that uses US SBC, an A record similar to the following example should be created: ussbc.audiocodes.co.il

During the Onboarding process, the TXT record is generated consisting of the SBC Site Name (Customer Shortname) appended to the subdomain name i.e. <shortcustomername>.emeasbc.audiocodes.co.il. For example, EnterpriseA. emeasbc.audiocodes.co.il.

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To create an A-record:

1.

In the relevant DNS Zone, click + Record Set.

2.

Add an A-record to translate the site SBC shortname to its’ IP address and FQDN:

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Enter the name of the customer subdomain.

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From the Type drop-down list, select A-Alias record to IPv4 address.

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Set the Alias record set to Yes.

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Set the Alias type to Azure resource.

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From the Azure resource field drop-down list, select the relevant SBC device.

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Click OK.

The following confirmation prompt is displayed.

The following figure displays the newly added records.